f777 Privacy Policy — Your Data, Handled With Care

When you register an account on f777, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash or Maya account number. We also collect a government-issued ID or other verification documents when required to confirm your identity and comply with applicable Philippine regulations on online gaming. During your use of the platform, we automatically gather certain technical data including your IP address, device type, browser version, operating system, and session timestamps, which help us maintain platform security and improve your overall experience. If you contact our support team, we retain records of those communications — including chat logs and email threads — so we can follow up effectively and maintain service quality. We may also collect information about your gaming activity on the platform, such as the games you play, your betting history, deposit and withdrawal records, and any bonus or promotion claims you make. This activity data is used primarily for account management, responsible gaming monitoring, and ensuring compliance with our Terms and Conditions. All information collected is stored securely and is only accessible to authorised personnel within f777 and to third-party service providers who assist in operating the platform under strict confidentiality agreements.

The personal data we collect is used primarily to create and manage your f777 account, process your deposits and withdrawals in Philippine pesos (PHP), verify your identity, and deliver the gaming and betting services you have signed up for. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy — these communications are essential to the service and cannot be opted out of while your account remains active. Your gaming activity data is analysed to support our responsible gaming programme, allowing us to identify patterns that may indicate problematic play and to offer appropriate support or intervention in line with our Responsible Gaming commitments. We may use aggregated, anonymised data about platform usage to improve our games, betting markets, and overall user experience, but this analysis does not identify you personally. If you have opted in to receive promotional communications, we may use your email address or mobile number to inform you about relevant offers available on the Promotion page — you can withdraw this consent at any time by contacting our support team. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, and we do not build advertising profiles to sell to third-party marketers. Any use of your data beyond what is described in this Privacy Policy will only occur with your explicit consent or where required by Philippine law.

f777 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes — your data is not a product we profit from. We do share limited personal data with trusted third-party service providers who help us operate the platform, including payment processors that handle GCash and Maya transactions, identity verification providers, customer support tools, and cloud hosting services; all such providers are contractually bound to handle your data securely and only for the specific purpose for which it was shared. In certain circumstances, we may be required by Philippine law, court order, or regulatory authority to disclose your personal information, and in those cases we will comply with our legal obligations while taking reasonable steps to notify you where permitted. If f777 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We may share anonymised, aggregated statistical data with business partners or for research purposes, but this data cannot be used to identify you individually. We do not share your data with other players on the platform, and your account details, betting history, and financial information remain strictly confidential. If you have questions about specific third parties we work with, you are welcome to contact our support team for more information.

As a Filipino player using the f777 platform, you have the right to request access to the personal data we hold about you at any time, and we will provide a clear summary of that information within a reasonable timeframe. You also have the right to request correction of any inaccurate or incomplete data — for example, if your contact details have changed or your identity documents have been updated. If you believe that we are processing your personal data without a lawful basis, or that our processing is causing you harm, you have the right to object and to request that we restrict or cease that processing while the matter is reviewed. You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected, though we may be required to retain certain records for regulatory or legal compliance reasons even after account closure. If you wish to transfer your data to another service provider, you may request a copy of your personal data in a structured, commonly used format. To exercise any of these rights, please contact our support team using the details provided on the platform, and we will respond within the timeframe required under applicable Philippine data protection regulations. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

f777 uses industry-standard security measures to protect your personal data, including SSL/TLS encryption for all data transmitted between your device and our servers, secure storage with access controls, and regular security audits to identify and address potential vulnerabilities. We retain your personal data for as long as your account is active and for a period thereafter as required by Philippine gaming regulations and financial record-keeping obligations — typically a minimum of five years following account closure, though specific retention periods may vary depending on the type of data and the legal basis for retention. Our platform uses cookies and similar tracking technologies to maintain your login session, remember your preferences, and gather anonymised analytics about how players navigate the site; you can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external advertisers. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant Philippine authorities as required by law, without undue delay. If you have concerns about the security of your account, we recommend enabling any available two-factor authentication options and ensuring your password is unique and not shared with other services. For a full list of the cookies we use and their purposes, please contact our support team or refer to the cookie settings available within the platform.